Privacy Policy

Effective date: 7/15/15

We at Genalyte know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Genalyteas Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not to the practices of companies we donat own or control, or people that we donat manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at

Will Genalyte ever change this Privacy Policy?

Weare constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on the, by sending you an email, and/or by some other means. Please note that if youave opted not to receive legal notice emails from us (or you havenat provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

What Information does Genalyte Collect?

Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Information such as your name, email address, phone number, and third-party account credentials (for example, your log-in credentials for Facebook or other third party sites). If you provide your third-party account credentials to us or otherwise sign in to the Services through a third party site or service], you understand some content and/or information in those accounts (aThird Party Account Informationa) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy, for example, you list of friends may be accessed Certain information may be required to register with us or to take advantage of some of our features.

We may communicate with you if youave provided us the means to do so. For example, if youave given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by calling us at 858-956-1200.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, acookiea information, the type of browser and/or device youare using to access our Services, and the page or feature you requested. aCookiesa are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your deviceas acceptance of cookies, but this may prevent you from taking advantage of some of our features. Our advertising partners may also transmit cookies to your browser or device, when you click on ads that appear on the Services. Also, if you click on a link to a third party website or service, such third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we arenat responsible for their privacy policies and practices.

We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services a for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Information Collected From Other Websites and Do Not Track Policy

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services. Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a aDo Not Tracka option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.

Will Genalyte Share Any of the Personal Information it Receives?

We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with third parties as described in this section:

Information thatas no longer personally identifiable. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual.

Advertisers: We allow advertisers and/or merchant partners (aAdvertisersa) to choose the demographic information of users who will see their advertisements and/or promotional offers and you agree that we may provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in San Francisco to show you ads or offers for San Francisco businesses, but we will not tell such businesses who you are. Or, we might allow Advertisers to display their ads to users with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.

We may deliver a file to you through the Services (known as a aweb beacona) from an ad network. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad networkas servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. You may be able to opt-out of web beacon tracking conducted by third parties through our Services by adjusting the Do Not Track settings on your browser; please note that we donat control whether or how these third parties comply with Do Not Track requests.

Affiliated Businesses: In certain situations, businesses or third party websites weare affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. One such service may include the ability for you to automatically transmit Third Party Account Information to your Services profile or to automatically transmit information in your Services profile to your third party account; for example, accessing your friend list from Facebook. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such businessa or websitesa policies.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. [Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others.] Please remember that any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments. Additionally, if you sign into the Services through a third party social networking site or service, your list of afriendsa from that site or service may be automatically imported to the Services, and such afriends,a if they are also registered users of the Services, may be able to access certain non-public information you have entered in your Services user profile. Again, we do not control the policies and practices of any other third party site or service.

Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Protection of Genalyte and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Genalyte, our employees, our users, or others.

Is Personal Information about me secure?

Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

What Personal Information can I access?

Through your account settings, you may access, and, in some cases, edit or delete the following information youave provided to us:

  • name and password
  • email address
  • health related information

The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at

If you are a parent or guardian of a user of our Services who is under 13, you may contact us at any time to ask that (a) we stop collecting Personal Information from such user, and (b) we delete any Personal Information already collected from such user. Please note that the terms regarding deleted data outlined below in aWhat choices do I have?a also apply to deleted Personal Information from children under 13.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: or 10520 Wateridge Circle, San Diego CA, 92121.

What choices do I have?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to, and we will try to resolve your concerns.

Genalyteas Notice of Privacy Practices


Genalyte’s Protection of Protected Health Information (PHI)

Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Genalyte is required by law to maintain the privacy of your individually identifiable health information, called protected health information (PHI), and to provide you with notice of our legal duties and privacy practices with respect to your PHI.A This protection applies to any PHI whether in oral written or electronic format.A Genalyte is committed to the protection of your PHI in compliance with all local, state and federal laws and regulations and will make reasonable efforts to ensure the confidentiality of your PHI.A We take this commitment seriously and we strongly urge you to read this notice carefully.

Genalyte’s Use and Disclosure of PHI

Genalyte collects your PHI to the extent necessary to provide services and obtain payment for these services.A If a breach occurs that compromises the privacy or security of your information, we will let you know promptly.A When it comes to your health information, you have certain rights.A A While we cannot list every possible use or disclosure, all of the ways we use or disclose your PHI will fall into one of the following categories.

  • For treatment – Genalyte will use your PHI to provide your medical care, and we disclose PHI to physicians, nurses, pharmacies, and other health care professionals who provide you with health care services and/or are involved in the coordination of your care, such as providing your physician with your laboratory test results.A We may also disclose your PHI to another laboratory if we are unable to perform the testing ourselves.
  • For payment a Genalyte will use or disclose PHI to obtain payment for laboratory services we provide.A For example, we may provide PHI to a third-party billing company or your health plan to receive payment for the health care services provided to you.
  • For health care operations – Genalyte will use or disclose your PHI for health care operations purposes.A Genalyte may also disclose PHI to other health care providers or health plans that are involved in your care for their health care operations. For example, we use health information about you to manage your treatment and services.
  • For persons involved in your care – Genalyte may disclose PHI to individuals, such as family members or others who are involved with your care or assist you in paying for your care. We also may disclose such information to an entity assisting in a disaster relief effort.A To the extent allowed by federal and state law, we may disclose the PHI of minors to their parents or legal guardians.
  • For business associates – We may also disclose PHI to our business associates, such as our billing service, that perform administrative services for us. A A We have written agreements with each of our business associates that outlines the protection of your confidentiality.

Other Uses and Disclosures:A We are permitted and/or required by law to disclose your PHI without your consent, subject to conditions specified by law.

  • To comply with the law a We will share information about you if state and federal laws require it, including the Department of Health and Human Services if they want to see that we are complying with federal privacy law.
  • In response to a court or administrative order, subpoena, discovery request, or other lawful process, including but not limited to the following:
    • For law enforcement purposes, including reporting of certain types of wounds or physical injuries or in response to a court order, warrant, subpoena or summons, or similar process authorized by law;
    • For identification or location of a suspect, fugitive, material witness or missing person;
    • If we believe you to be a victim of a crime we may release your PHI to certain governmental agencies;
    • To medical examiners or coroners for the purpose of identifying a deceased person, determining the cause of death, or another purpose authorized by law and to funeral directors as necessary to carry out their duties with respect to the deceased consistent with applicable law;
    • In relation to criminal conduct on Genalyte premises;
    • To law enforcement officials to identify or locate suspects, fugitives, witnesses, victims of crimes, or any other allowable law enforcement purpose;
    • As required by law to a government oversight agency conducting audits, investigations, inspections, oversight functions, and to prevent a serious and imminent threat to an individual or the public;
    • For public health activities such as required public health investigations as well as reporting of disease, injury, and death;
    • To the Food and Drug Administration for the purpose of reporting adverse events, product defects, and participation in product recall;
    • In relation to your workeras compensation benefits;
    • To a personal representative who administers or executes your estate as established under applicable law;
    • To researchers conducting research with respect to which your written consent is not required as approved by an Institutional Review Board in compliance with governing law so long as researchers do not remove or copy any of the PHI;
    • If you are a member of the military, to include military personnel, veterans, and the Armed Forces for activities set forth by certain military command authorities required by armed forces services.A This also includes authorization for, if necessary, national security, intelligence, or protective services activities compliant with U.S. Law;
    • De-identified Information and Limited Data Sets may be used or disclosed.A Health information that has been de-identified does not contain any information that can directly identify you.A Both de-identified information and limited data sets do not contain any information that could directly identify you.A For example, a limited data set may include your city, but not your street address or name.

Authorization for Other Uses and Disclosures of PHI

Any other manner of PHI disclosure not set forth above requires Genalyte to obtain your written authorization.A If you would like to authorize us to release your PHI in a matter not set forth above, you will need to provide written authorization to our HIPAA Privacy Officer.A You can find this contact information below.A You may also revoke your written authorization at any time.A You can do this by contacting the HIPAA Privacy Officer in writing to notify them of your revocation.

Information Breach Notification

If it is determined that a breach has occurred we must undertake the following steps:

  • We will perform a Risk Assessment (RA).
    • If we can demonstrate through the RA that there is a low probability that your PHI has been compromised then the Breach Notification is not required.
    • If the RA determines that the PHI has been compromised we will send you written notice without unreasonable delay and no later than 60 days from the discovery of the breach.
  • Such notification will include information about what happened and what can be done to mitigate any harm.

Your Rights Regarding PHI

Subject to certain exceptions under applicable law, your rights with respect to your PHI are as follows:

  • You have a right to request a paper and/or electronic copy of this notice at any time by contacting us at, calling us at (858) 956-1200 extension 415 and asking for the HIPAA Privacy Officer, or by sending a written request to: , Attention: HIPAA Privacy Officer, 10520 Wateridge Circle, San Diego, CA 92121.
  • You have the right to request restrictions on how we use and disclose your PHI for treatment, payment, and health care operations activities; or our disclosure of PHI to individuals involved in your care or payment for your care.A We retain the right to terminate an agreed-to-restriction if we believe such termination is appropriate.A If we have terminated this restriction, we will notify you in writing of this termination.
  • You have the right to receive communications of PHI in confidence.
  • You have the right to inspect and obtain a copy of your PHI consisting of your laboratory test results or reports ordered by your physician.
  • You have a right to receive an accounting of disclosures of your PHI made by us to individuals or entities other than you.A This list will not include disclosures for:
    • Which a written authorization form has been received by the patient.
    • Treatment, payment and health care operations.
    • Occurred prior to the date of compliance with privacy standards.
    • Requests made by correctional institutions, law enforcement officials as provided by law, and national security and intelligence purposes.
  • If you believe that your PHI contains a mistake, you may request, in writing, we correct the information.A If your request is denied, we will provide an explanation of the reasoning for our denial.
  • To request a copy of your PHI:
    • Contact our HIPAA Privacy Officer by email at or submitting a request in writing to Genalyte, Attention: HIPAA Privacy Officer, 10520 Wateridge Circle, San Diego, CA 92121.

How to Exercise Your Rights or Ask Questions

To exercise your rights or for any questions regarding this Notice, please contact our HIPAA Privacy Officer at 10520 Wateridge Circle, San Diego, CA 92121.

To File a Complaint

If you believe that your privacy rights have been violated, you have a right to file a complaint with the Privacy Officer at Genalyte or with the Secretary of the U.S. Department of Health and Human Services.A The complaint must be in writing and describe the acts or omissions that you believe violate your privacy rights.A There will be no retaliatory action against you if you make such a complaint.

U.S. Department of Health and Human Services

Office of the Secretary

200 Independence Avenue, S.W.

Washington, D.C. 20201

Tel: (202) 619-0257

Toll Free: 1-877-696-6775

Amendments to Genalyteas Notice of Privacy Practices

Genalyte reserves the right to amend this Notice at any time to reflect changes in our privacy practices.A Any changes will be applicable to and effective for all PHI that we maintain.A Genalyte is required to abide by the privacy practices currently in effect.A We will post any Privacy Policy changes on this page.A Please review this page periodically to ensure you are aware of any such updates.

This Notice is effective July 1st, 2017


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