
The Challenge
Horizon Family Clinic struggled with delayed lab results that impacted patient care and follow-up. Nearly 30% of patients failed to return for post-test consults, and physicians were frustrated by limited visibility and fragmented lab workflows.
The Solution
The clinic integrated Merlin™ into two of their busiest exam rooms. Within one week, they began offering real-time blood diagnostics—no phlebotomist, no external lab, no paperwork.
Merlin didn’t just improve diagnostics—it transformed our workflow. It’s like having a full lab team in the room with us.
Lost 30% of patients
Horizon Family Clinic struggled with delayed lab results that impacted patient care and follow-up. Nearly 30% of patients failed to return for post-test consults, and physicians were frustrated by limited visibility and fragmented lab workflows.