Horizon Family Clinic

San Diego, CA
Primary & Preventive Care
150+ patients/day

The Challenge

Horizon Family Clinic struggled with delayed lab results that impacted patient care and follow-up. Nearly 30% of patients failed to return for post-test consults, and physicians were frustrated by limited visibility and fragmented lab workflows.

The Solution

The clinic integrated Merlin™ into two of their busiest exam rooms. Within one week, they began offering real-time blood diagnostics—no phlebotomist, no external lab, no paperwork.

Merlin didn’t just improve diagnostics—it transformed our workflow. It’s like having a full lab team in the room with us.

Lost 30% of patients

Horizon Family Clinic struggled with delayed lab results that impacted patient care and follow-up. Nearly 30% of patients failed to return for post-test consults, and physicians were frustrated by limited visibility and fragmented lab workflows.