Service Support

Thank you for being our partner. Please select one of the methods below, so we at support may help you with your request.

General Support

Open a ticket with us by filling out this form for Service Support. Click here to start a ticket.

Inventory Consumables Request

Consumables can only be ordered by approved sites.
If you are approved to order by Genalyte, you may click HERE to request inventory consumables.
If you cannot access the link, you have not been approved – please reach out to your Genalyte contact(s).

Clearances and Accreditations

Maverick Diagnostic System (RNP)

SARS-CoV-2 Multi-Antigen Serology Panel

ISO 13485

CAP Accredited

CLIA Certified

Move Data, Not Blood

Simple • Comprehensive